Shipping Policy

 

Thank you for choosing Tech Cousins We're excited to have you as a valued customer. Below, you'll find all the information you need regarding our shipping process, delivery times, and policies.

Shipping Timeframe

We offer worldwide shipping with an estimated delivery time of 7-12 business days from the date of order placement. Please note that delivery times may vary based on factors such as your location, customs processing, and unforeseen circumstances.

Order Processing

  • Order Confirmation: Once you place an order, you will receive an order confirmation email containing your order details.

  • Processing Time: We strive to process orders as quickly as possible. Orders are typically processed within 1-2 business days. During peak seasons, processing times may be slightly longer.

Tracking Your Order

  • Tracking Information: Once your order is shipped, you will receive a shipping confirmation email with a tracking number and a link to track your package's journey.

  • Tracking Updates: Please allow up to 48 hours for the tracking information to be updated in the system. This is normal as it takes a bit of time for the carrier to scan and update the package's status.

Shipping Methods

We use reputable and reliable shipping carriers to ensure your order reaches you in the best condition and within the estimated timeframe. The shipping methods available for your order will be displayed during the checkout process.

Shipping Charges

  • Domestic Orders: We offer free shipping for all domestic orders.

  • International Orders: International shipping fees are calculated based on your location and the weight of the items in your order. The exact shipping charges will be displayed during the checkout process.

Customs and Import Taxes

Please be aware that international orders may be subject to customs duties, taxes, or fees imposed by your country's customs department. These charges are not included in the item price or shipping cost and are the sole responsibility of the recipient.

Address Accuracy

It is crucial to provide accurate shipping information when placing an order. We will not be held responsible for any delays or misdeliveries caused by incorrect or incomplete addresses provided by the customer.

Undeliverable Packages

In the event that a package is undeliverable due to an incorrect address, the customer's refusal to pay customs duties, or other reasons, the customer will be responsible for any return shipping costs incurred and any additional fees that may apply.

Contact Us

If you have any questions, concerns, or special requests regarding shipping, please don't hesitate to contact our customer support team at techessentials01@outlook.com